FAQ

General

• Download and installation of the eCognition Developer Software
• Where can I find the latest software documentation?
• Download and installation of the Server (GRID) Software
• Can I load a Lidar point cloud into eCognition?
• Supported Raster, Point Cloud and Vector Formats
• There is a shift in my exported results!

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Error Messages

• Domain Is Empty
• Cannot reach entitlement query web services (license.ecognition.com, dem-eu-lic.01...)
• Error reconnecting to licensing system. Do you want to retry?
• Operations error: 9999 Invalid byte 2 of 2-byte UTF-8 sequence.
• Syntax error in configuration file
• Vendor Daemon is Down

eCognition Licensing

• Install License Manager and activate licenses
• Online Activation
• Online Return
• Offline Activation
• Offline Return
• License Administrator

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Linux Configuration

• LINUX - Offline Activation and Return
• Centos - eCognition Software Pre-Installation Requisites

Docker

• eCognition Server Engine on Docker
• Docker System Requirements and Installation

Learning

• Intermediate Learning Path for Rule Set Developers
• Beginner Learning Path for Rule Set Developers
• How can I get eCognition training?
• Where Can I Find Webinars?
• Where can I find eCognition Rule Sets?
• Where do I find eCognition tutorials?