FAQ

Licensing

• **Disabled** or **Broken** flagged licenses
• Configure license server and vendor daemon TCP port

Linux Configuration

• Offline activation and return
• Centos - Ecognition software pre-installation guide

eCognition 9

• Ecognition License Server 9 - Online activation
• License activation for Trimble Trident customers
• License server installation and license activation
• Upgrade License Server from 9.0 to 9.1

Software Configuration

• Firewall configuration

Error Messages

• ERROR: Cannot reach entitlement query web services (license.ecognition.com, dem-eu-lic.01...)
• ERROR: Syntax error in configuration file
• ERROR: The desired vendor daemon is down
• Operations error: 9999 Invalid byte 2 of 2-byte UTF-8 sequence.

eCognition Software

• eCognition software download
• Link to tutorials and guided tours