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  2. FAQ

FAQ

The most frequently asked questions

Licensing

  • **Disabled** or **Broken** flagged licenses
  • Configure license server and vendor daemon TCP port

Linux Configuration

  • Offline activation and return
  • Centos - Ecognition software pre-installation guide

eCognition 9

  • Ecognition License Server 9 - Online activation
  • License activation for Trimble Trident customers
  • License server installation and license activation
  • Upgrade License Server from 9.0 to 9.1

Software Configuration

  • Firewall configuration

Error Messages

  • ERROR: Cannot reach entitlement query web services (license.ecognition.com, dem-eu-lic.01...)
  • ERROR: Syntax error in configuration file
  • ERROR: The desired vendor daemon is down
  • Operations error: 9999 Invalid byte 2 of 2-byte UTF-8 sequence.

eCognition Software

  • eCognition software download
  • Link to tutorials and guided tours
eCognition - Help Center
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